Frequently Asked Questions

Get answers to common questions about Classic Refill.

We recommend scheduling Classic Refill appointments every two to three weeks to replace outgrown extensions and maintain fullness. Timing depends on individual natural lash growth and your preferred fullness level; your technician will advise a personalized schedule.

When performed by skilled technicians using proper removal techniques and quality adhesive, Classic Refills do not harm natural lashes. Following recommended intervals and aftercare minimizes stress and helps preserve lash health long term.

Most Classic Refill sessions take 45 to 60 minutes, depending on retention and desired outcome. We include a brief consultation to assess lash health and map placement before reapplying extensions for optimal results.

Yes—you may switch stylists. We keep detailed records of your previous set and preferences to ensure continuity. If changing, please mention past styling choices so your new technician can match your desired look.

Arrive with clean, make-up-free eyes and remove contact lenses if possible. Avoid oil-based products beforehand, and bring notes or photos of your preferred style so the technician can recreate your classic look precisely.

Yes—avoid water, steam, and heavy sweating for 24 to 48 hours and skip oil-based cleansers. Gently comb lashes daily and avoid rubbing to extend retention; follow any customized guidance from your technician.